Streamlight Warranty & Customer Service Report

I've now got a Fenix flashlight now which I love mostly because it's not only high quality but takes a batteries which I get at work for free love it. My stream light needs a new lens which I have to send in since it requires a special tool . The current lens creates a shadow since the bulb gets so hot

I've got two stream lights. Both purchased from snap on but it's been forever and no longer have receipt. Am I out of luck if switch stops working? Or should I call them and see what they say?

I love streamlight, great products, great company.

You have a great channel, I subbed of course quite a while ago .Great reviews…thank you for all you put into the channel. I am a flashlight,knife, & hand gun " junkie " ( no wonder I love your channel , right ? ) So back to my point…I have the Streamlight Nano on the zipper pull of my Maxpedition Fatty…the Microstream as part of my EDC for over 4 years…and the Stylus Pro inside of my Maxpedition Fatty. Excellent lights at an excellent price. I really appreciate all the work you put into your channel to inform us all. David

I had a streamlight stylus pro I used since 2008 and the finish was all worn so I sent it in and they exchanged it for a brand new one . They are such nice people and make great products. I'm looking forward to the streamlight protac HL USB flashlight coming out soon.

that's awesome customer service that's why i own several streamlights

I e mailed about my nano never heard back yet and the nano unscrewed in my pocket and lot it

I just ordered mine tonight.. really looking forward to it!

I just got mine from cabelas and it's also doing that flickering effect so should I call streamlight or cabelas? Please respond!

What's the s clip flashlight called?

one of the best thing about streamlight, it feel really good in the hand and the s clip is so useful I can clip on the cap and use it as headlight.

I see the light at Amazon for $16.88. Easier to just buy another one, but I suppose it’s the principle of buying something that is supposed to work and having it taken care of via warranty that is important to most. A thumbs up to Streamlight for taking care of you like that.

Glad it worked out for you. We have way too many unhappy endings, it's good to hear about a happy ending.

Glad to hear streamlight has a good warranty! I also have a Microstream they are awesome little lights, I just ordered an Itp a3 eos upgraded, I hope it's good! Great vid!

@Machi74005 My switch went out on mine last year. I emailed them and they mailed me a new style switch free of charge.

nice story i like leatherman for the same reason

Life is Good Some Times!

Cool! I just had a problem with my $60- Quark/ 4sevens. First the guy blamed me for the problem, then, after awhile, reluctantly offered to send me a "refurb". I will NEVER buy from them again!

Do you have a 4sevens light which do you prefer ? Are the 4sevens worth the extra money for the lumens ?

I have been a big fan of stream light but my light same as yours stopped working so I emailed to them and ask what to do and they told me to send light to their warranty place and here is my thing, you can buy brand new light for 16$ and forget warranty because shipping prob will be few bucks and then you need wait who knows how long! I just said for get it and this light been sitting on my desk for few months since…. so i might go had and send it back to them because of your video! thanks!

I dropped my Streamlight out of my pocket at work from waist high and it was broken, pretty lame impact resistance. I haven't bought another streamlight product since and told all my buddies to do the same. Might have to give them a call and see if they can redeem this product failure.

Thanks for this video. I purchased a Streamlight Stylus Pro about 2 years ago and noticed this fall that the tail cap switch has started malfunctioning. Did you have to provide a receipt? I suspect mine is either not retrievable or long gone.

How old are your boys? Any light my little guys (3 and 7) get hold of has a dead batterie by the next morning.

Nice deal. Nothing better than getting an unexpected freebie.

patience & persistence paid off : ) nice job streamlight

Did you check to see if the new in package light flickers? Maybe the story isn't over yet! LOL!I have a streamlithe Rattler, I think its called. The angle light. Cool little light, works great. I keep it in my glove box for emergencies.

I don't know how companies can stay in business when they make mistakes like that, but it's good for customers when they have great customer service.

Just because of this i will be buying another streamlight.i have the nano on my key chain now

It is a grerat light. Happy to hear they took care of you so good. Telling us, is a nice thing to do also. passing the other two lites down to your sons is a great gesture. i have the knife that my grandfather carried everyday. i dont carry it, but what an honor. have a good day

Good deal

I lost the rubber button on my styles pro and they sent me the whole top cap. Great customer service.

Can't beat that man. I'm sure the boys are gonna love having the new lights too 🙂

Had a similar stream light experience. Sent in a defective tl-2 LED torch, remedied it by giving me the cheaper rubber coated scorpion. Debated whether to resend the replacement and go through another hassle. But eventually did and got the one I wanted. This was about 5 years ago.

We mainly use Streamlight and love their lights! — It would be a sad day indeed if I lost my old version Microstream. — I've carried it eveyday for around 3 1/2 years!

My original Microstream started to flicker and then stopped working all together. I've been too lazy to send it back. I bought the c4 version a couple months back and it's worked fine since, but I'm a little concerned since it seems like both versions suffer the same malf.

That's cool. Every businessman worth his salt knows one unhappy customer equals a hundred lost sales.

they do a great job at "making right" with their customers. Excellent Service