The plastic hinge of my Streamlight TLR1 flashlight snapped at some point with my last battery change. I went through the process of requesting a repair with Streamlight so we will see how this goes.
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You don't have to send it in for repair. The same thing happened to me. I called them. The lady said everything on the light is covered. They will send you a replacement part. They need to update their website, because their policy on the site is outdated.
I had the same problem. The product is good but this problem is too big to ignore. In the case of an emergency the light coming out of battery like that is dangerous. It is a faulty design.
That's not cool. Good luck brother
Have a TLR-7A that is less then a year old. Battery goes in the front. Hope it doesn't break like this.
That sucks, all I've ever had is streamlight this happened to my tlr2 they took forever to get it back to me and I had to stay on them, good luck with everything hope your experience is better than mine
Wow, I thought that all of these higher-end flashlights were made out of aluminum. Sucks either way & I hope they actually honor the "lifetime warranty".
Purchased two doors this year. One of the lights didn't make it ONE year before needing replacement.
Thanks for posting this . This will determine if I buy one or not . With me quality is 70% customer service is 30% of my buying power .
That’s a common hiccup with this light, my issued TLR 1 did the same thing; after 7 years of daily carry. Just go on Amazon and order replacement doors, I own 3 TLR -1 HLs and got replacement doors for each one
same thing happened to mine. i haven't ordered the replacement part or sent it back yet so it'll be nice to see the process